Website Terms

1. About these terms

This website is run by GensanWeb, a website design, SEO, and web development business based in General Santos City, South Cotabato, Philippines. By using this website, you agree to these terms. If you don't agree, please don't use it.

These terms explain how this website may be used and give general information about our services. They are not a contract for website design work. Paid projects are covered by a separate written agreement (see Paid projects).

2. Using this website

The information on this website is general information about GensanWeb and our services. We try to keep it accurate and up to date, but service details, examples, and prices may change.

Please don't misuse this website. For example, don't try to disrupt it, get into accounts or parts of it you aren't meant to access, send spam or false information through its forms, or copy its content in bulk.

3. Client accounts

• Signing in: you can sign in with your Google account, or with an email address and password.
• Keeping it safe: keep your password private and don't reuse one from another website. You're responsible for what happens on your account, so tell us right away if you think someone else has used it.
• Your dashboard: it shows your requests, design previews, project progress, quotes, invoices, and messages. Your written quote and service agreement are what count for any paid project.
• Closing an account: you can ask us to delete your account at any time. We may suspend or delete accounts that are misused.

4. Pricing and quotes

• Starter Website, ₱3,499: up to 5 pages, a free .com domain and hosting for 1 year, mobile-friendly design with free SSL (https), a contact form with Call, Messenger and WhatsApp buttons, Google Maps, basic SEO setup, 1 round of design revisions, and unlimited small changes for 1 month after launch. Extra pages and custom features, such as dashboards, live chat, or web apps, are quoted separately.
• Business Website, ₱7,999: everything in the Starter Website, plus up to 10 pages, full SEO setup (keyword research, a unique title and description for every page, schema markup, and sitemap), Google Business Profile setup, Google Analytics, 2 SEO blog articles, speed optimization, 2 rounds of design revisions, and 3 months of free maintenance after launch.
• Pro Website, ₱14,999: everything in the Business Website, plus up to 15 pages, service area pages for up to 3 cities, 4 SEO blog articles instead of 2, a custom quote or booking request form, Meta Pixel and conversion tracking, a monthly SEO report for 3 months, 3 rounds of design revisions, 4 months of free maintenance after launch, and priority support.
• Free maintenance and adjustments: during the free period of the Business and Pro Websites, you can message us for adjustments to the pages already built, such as text, photos, prices, contact details, colors, and layout tweaks, and we fix anything that stops working and keep backups and updates. New pages, new features, and redesigns are quoted separately.
• Systems: an online store with our Seller Center starts at an estimated ₱18,599. Other systems, such as restaurant, booking, POS, or employee systems, are quoted per business. Systems that need a database also need a database subscription (for example Supabase, currently US$25 a month), paid by you.
• Your quote: for anything beyond our three website packages, you get a clear, written quote before any paid work begins. It lists exactly what your project includes, such as pages, features, hosting, domain, and revisions. An estimated or starting price is not a quote.
• Taxes: your written quote states whether any taxes apply.
• Quote validity: a quote stays valid for 30 days, unless it says otherwise.

All prices are in Philippine pesos (₱).

5. Free consultation and design preview

We offer a free website consultation and a free homepage design preview, with no obligation to purchase.

• The homepage design preview is a design concept only. It is not a completed, working, or live website.
• We send you the preview online to review, for example as images or a link.
• To design it, we may use public information about your business, such as your logo, photos, and details from your Facebook page, Google Maps listing, or current website. Preview links are private: they are hidden from search engines and shared only with you. If you don't go ahead, we'll take your preview down when you ask.
• There is no payment for the consultation or the preview, and no pressure to continue. If the preview isn't right for you, you don't need to go ahead.
• If you decide to go ahead, we give you a quote first. Paid work only starts after the written service agreement is in place.
• The preview design stays ours unless you go ahead with a paid project. Please don't use it, or give it to someone else to build, without our written permission.
• Please only send us information, photos, and logos you have the right to share. You keep ownership of your own content.

6. Paid projects

Before any paid work begins, we give you a written Website Design Service Agreement to review and sign. It sets out the project scope, final quote, payment schedule, revisions, timeline, domain and hosting arrangements, ownership, third-party costs, support, and cancellation terms for your project.

Nothing on this website, including these terms, the starting price, or the free design preview, commits you to a paid project.

7. Examples and results

• Some websites and systems shown on this website are samples we built to show our work, rather than client projects. They are labelled as samples where they appear.
• Our live demos use made-up data that is saved only in your browser. Please don't enter real customer information into a demo.
• SEO results depend on many things outside our control, including competition and search engine changes. We don't promise specific rankings, such as a #1 position on Google.

8. Website content

The text, design, graphics, and code of this website belong to GensanWeb unless stated otherwise. You're welcome to view it and share links to it, but please don't copy its content or design for your own use without our written permission.

Ownership of websites we build for clients is covered in each client's service agreement, not here.

9. Other websites and services

This website links to, or uses, services run by other companies, such as Google (sign-in, fonts, and analytics), Supabase (client accounts and databases), FormSubmit (form emails), GCash, InstaPay, and banks (payments), Facebook Messenger, Viber, and WhatsApp. We don't control those services, and their own terms and privacy policies apply. Fees charged by those services, such as a database subscription or payment gateway fees, are not part of our price unless your quote says so.

10. Liability

We work hard to keep this website accurate and available, but we provide it "as is" and can't promise it will always be error-free or online. As far as the law allows, GensanWeb is not responsible for any loss or damage that comes from using this website or relying on its general information.

Nothing in these terms limits any rights you have that cannot be limited under Philippine law. Our responsibilities for paid projects are set out in each project's written service agreement.

11. Governing law

These terms are governed by the laws of the Republic of the Philippines. If a disagreement comes up, we will first try to resolve it with you in good faith. If we can't, it will be handled by the proper courts of General Santos City, South Cotabato.

12. Changes and contact

We may update these terms from time to time. The "Last updated" date at the top shows when they last changed.

Questions? Email gensanweb@gmail.com, call or text 0936 693 5944, or use our contact page. For how we handle your information, see our Privacy Policy.